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PrimeDNR.com>Contact us

 

Comment welcome

 

In order to help us continuous improvement our domain name registration services, your comments will be a large contribution to us. Please send your comment to us via our trouble ticket system! Please click here to visit our trouble ticket system We are implementing this new system in order to provide better services. Because we know our performance which time in answer the questions!

Please feel free to register even you are not the customer of PrimeDNR.com.

Our address:

P.O. Box 673, Sheung Shui, N.T., Hong Kong, China.

Fax: (852) 3548 6437

Please note that the money is being held by eNom.com for us for a period of 90 days before hand-over the commission to us. So we are not able to receive your money and run away, you will certainly get the domain you paid.

However, eNom.com's servers will be busy sometimes, please check with our forum (announcement) to see if eNom.com, our registrar are undergoing server maintenance or not. Via our system, all your data is being sent to eNom.com's and maintained there, we do not keep any data from you. We can only received your contact information from your whois records!

We hereby provide another login place for you to go in case you think our site has problems (sometimes the webserver is busy).

http://access.enom.com

 

General enquiry

 

Before contacting sales or technical support, please make sure that you have reviewed our FAQ sections, which is a list of frequently asked sales and/or technical questions, including answers. Please make sure to review this if you are not yet a PrimeDNR.com customer.

 

Online hours: Hong Kong Time (UTC + 8 hours)

                                               Mon - Fri (0930 to 1900)

                                               Sat (0930 - 1300)

 Technical enquiry

 

Just submit a ticket to us at Trouble ticket system We will try to response your enquiry within 12-48 hours. For office hours, we target to answer all the questions in an hour. There may be a short delay in case questions are raised in Sunday.

 

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